Delivery within 10 to 14 working Days to Other Countries i.e Pakistan. Orders placed after 3pm shall be processed on next working day.
If you need any special order or you need to know the Delivery Fees outside UAE you can contact us via email email@example.com or call us at +92 3008349047 and we will let you know the delivery cost to your location. Avoid any delivery delay by providing your full address along with your contact details. Courier company will try to contact you via telephone number provided before arranging delivery. If unable to contact courier company will return the parcel to Negative Apparel and we will then try to contact you and arrange another delivery.
Free shipping is provided all across Pakistan if the order falls above Rs.4,999. For any order below that price please note that the buyer is responsible for any tariff, tax, handling fees, customer clearance charges etc. The payment options available are:
- Cash on delivery(regular customers only/NOT VALID DURING FLASH SALES)
- Transfer through banks
- Easy Paisa
- Jazz Cash
- Other options feasible to both the company and customer.
(Please note that all orders above Rs. 10,000 will have to pay at least 50% of the amount in advance)
After 7 days it will be solely company decision to fulfill your request or not.
Negative Apparel holds the authority to reject any exchange claim if not met with company policy as mentioned in above paragraph. For exchange please email us at firstname.lastname@example.org or call us at +92 300 8349047.
Refund and Cancellation Policy
2. The item is defective.
3. The item was damaged in shipping. You can claim refund within 7 days from date of item(s) delivered to you. In case of refund the customer is responsible for sending the item(s) back to us and we will process the refund after receiving the item(s) and inspection of item(s).
CLEARANCE & SALES ITEMS
Please note that the clearance & sale items will not be refunded. Clearance items will not be exchanged for another size or product.
Please note that cash refund will not be issued on the items on sale and clearance. On sale and clearance items, a voucher for the same value will be issued that you can use on any other item.
- Visa, Master Card and Cash on delivery in PKR will be accepted for payment.
- We will not trade with or provide any services to OFAC and sanctioned countries.
- The company also reserves the rights to cancel any request from the customers without due notice.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- The company reserves the rights not to fulfill or entertain requests from the customers.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.